Scrivens begins trial of 'touch-screen' technology

The company has installed the new software at its refurbished Birmingham practice in Corporation Street. 'Affectiv Solutions' allows patients to decide which spectacles to buy by touching a screen to summon a detailed set of information. If successful, the software, which has been designed in conjunction with Leicester-based John Kirk Design Group, will be installed in Scrivens' 70 branches. Scrivens' group marketing manager Rob Warner said touch-screen technology had already proved a success with patients at the practice. 'The launch of touch-screen technology is our way of providing customers with even more information,' he added. 'This will ensure that they receive the best possible service in our branches.'