Alan Donnelly (Letters, August 22) raises a number of interesting points. With regards to the negotiation of the contract, I fully agree that it was a missed opportunity. My opinion is that the negotiators were led a merry dance by the DoH threatening to scrap the national pot for GOS and pretty much accepted all the other things thrown at them.
The terms of a contract are in no way a substitute for common sense. You already had to give opening hours under GOS terms of service, so there is no change there. The hours you specify are your usual opening hours and holidays and ad hoc changes due to illness are catered for in that. PCTs take a sensible line on that.
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