Mano writes

I found compiling the last Mano column (23.07.10) such a cathartic experience I couldn't resist the opportunity to pen another. One of the most pleasing aspects for me as a card-carrying member of the industry was the response Mano drew to the Optician letters page (06.08.10) and indeed from my fellow columnist Omen (27.08.10).

Devil's advocate, perhaps, but I felt my point was well made. Optical practitioners have the ability to put superior eyewear on the faces of their customers, and quite often on their own faces too. I have to concur with Optician correspondents on one fact. Professionals are not salespeople but that is why the industry provides training.