The View from the High Street

For many UK businesses - including several Specsavers practices around the country - last month's floods were a perfect demonstration that there are some things you just can't control.

As a city centre practice located in a large shopping centre, we tend to be less affected by the vagaries of the weather - if anything, our footfall probably increased as a result of the wet start to the summer. However, no business is immune to changing circumstances. While there will always be the unforeseen and unpredictable, most changes that impact on our industry can be identified and controlled - if you're prepared to keep abreast of your customers' wants and adapt your business accordingly.