Professional conduct - part 4 (C32244) page 3

It is reasonable that all practice colleagues are aware of the potential of sight threatening conditions and the signs and symptoms that would cause suspicion.  Hence there should be training in place for all colleagues.  Bear in mind the patient is coming in to an optical practice and it is reasonable that to expect a minimum standard of advice.

There is also the danger in these cases that while in the first instance the patient only has a few symptoms that would not give cause for immediate concern, these then develop into something more serious.  The patient may later become  aware of what the symptoms of a serious condition are and claim this is what they had at the visit to the practice.  Clear records remove any ambiguity.