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Training your support staff

Mike Hale examines the best way to go about running a staff training session on clinical or technical topics

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With this in mind staff training on clinical and technical topics is something that can make a real difference to a practice.

So how can you go about running a staff training session?

'The first thing to consider is who the training is for and what it aims to achieve,' says Sarah Morgan, optometrist and staff development consultant. 'Professional staff will have good clinical knowledge and be doing CET anyway, so it is support staff who can really benefit from training on clinical and technical areas.'

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