FMO cracks down on credit control

An advice package has been released by the FMO for optical trade members called Best Practice for Credit Control.

A working group was set up to produce the document, while an established FMO Bad Payer List was also being updated.

'We put a strong emphasis on listing the payment terms and ensuring that sales staff are familiar with the company's credit policy. It is important to carry out credit checks with each new customer and to set appropriate credit limits. Terms and conditions should be issued when orders are placed, along with advice on interest that may be charged on overdue accounts,' said Andrew Actman.