The organisers of the fourth Independents Day meeting which takes place on July 3 this year in Birmingham have unveiled the feature speakers for the event. They will come from both inside and outside the optical profession.
Entrepreneur Rob Stewart, the keynote speaker, will deliver the title address, 'Winning clients discreetly without selling', during which he will explain his concept which he calls 'True customer love'. Other speakers include psychologist Fiona Fylan, optometrist and communication guru Sarah Morgan, dispensing opticain and NLP practitioner Wendy Sethi and professional fee expert Martin Russ.
The main programme, which is worth five CET points, is described by Proven Track Record director Nick Atkins as having 'probably our strongest line-up yet'.
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