In June this year Johnson & Johnson Vision Care and Retail Performance Specialist joined forces to develop a new programme to help optical businesses thrive in an increasingly competitive market. The series of events was staged throughout the UK and will be continued in the new year. Matthew Dealtry gives an overview of what to expect in 2007
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'What has to happen for you to have a good year?'
This was the first question that Dennis Reid asked at each of the nine business building events in 2006. Reid is managing director of Retail Performance Specialist (RPS), a global consultancy which has helped to increase the business performance of high profile retailers such as Marks & Spencer, Boots and Harrods.
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